Privacy Policy
How we collect, use and protect your information.
Last updated: October 9, 2026
This Privacy Policy explains what personal information The Bouncer Cigar collects through thebouncercigar.com, how we use it, and the choices you have.
1. Information we collect
- Order and account information: your name, billing and shipping address, email address, phone number, and the products you buy.
- Age verification information: the details needed to confirm that you are 21 or older, such as your name, address and date of birth, and in some cases an image of a government-issued ID.
- Payment information: your card details are sent directly to our payment processor. We do not store your full card number on our servers.
- Messages: anything you send us through our contact forms or by email.
- Technical information: your IP address, browser type and the pages you visit, collected through cookies and similar technologies.
2. How we use your information
- To process, ship and support your orders.
- To verify your age, as the law requires for tobacco sales.
- To send you order confirmations and shipping updates.
- To answer your questions and requests.
- To prevent fraud and keep our website secure.
- To comply with our legal obligations.
3. Who we share it with
We do not sell your personal information. We share it only with the service providers that help us run the store, and only as needed for them to do their work:
- our payment processor, to charge your order;
- our age verification provider, to confirm you are 21 or older;
- our shipping platform and carriers, to deliver your order;
- our website hosting and email providers.
We may also disclose information when the law requires it.
4. Cookies
We use cookies that are necessary for the store to work, for example to remember what is in your cart and to keep you signed in. You can block or delete cookies in your browser settings, but parts of the website may stop working.
5. How long we keep it
We keep order and age verification records for as long as needed to fulfill your orders and to meet our legal, tax and regulatory obligations.
6. Your choices
You can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it, by writing to admin@thebouncercigar.com. We may need to keep certain records where the law requires it. Depending on where you live, you may have additional rights under your state's privacy laws.
7. Children
This website is for adults aged 21 or older. We do not knowingly collect personal information from anyone under 21.
8. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
9. Contact
Questions about your privacy? Write to us at admin@thebouncercigar.com or through our contact page.
